Frequently asked questions

WHAT ARE YOUR OPENING HOURS?

We are open from Wednesday to Sunday from 13:00 to 14:30 and from 20:30 to 22:00. Monday and Tuesday closed all day.

CAN I SHOW UP AT THE RESTAURANT WITHOUT A RESERVATION?

We recommend you book in advance, as it is very unlikely that we will be able to accommodate for you. You can contact us before you make your way to the restaurant to see if there have been any last-minute cancellations.

HOW LONG IS LUNCH OR DINNER?

Never less than 2 hours, depending on the pace you set. If there are any smokers in your party, we recommend that you inform our staff to plan for the necessary breaks.

CAN I TAKE PHOTOS AND VIDEOS?

Yes, you may take photos and videos for personal, private use. However, taking photos of other diners or posting photos on social media without prior authorisation is not permitted.

ARE THERE ALTERNATIVES FOR DINERS WHO ARE COELIAC OR HAVE ALLERGIES OR INTOLERANCES?

Please let us know about any intolerances or allergies when you book your dining experience or get in touch with us as soon as possible before your reservation. We will endeavour to adapt the menu to meet your needs.

DO YOU HAVE A MENU FOR VEGETARIANS?

No, we do not have a vegetarian menu.

ARE CHILDREN OR PUSHCHAIRS ALLOWED?

We leave it to your discretion if you would like to visit the restaurant with children. We encourage parents to consider the duration and nature of the dining experience, which could be excessive for smaller or more restless children.

CAN I GO IN A WHEELCHAIR?

Yes, of course you can. When you make your reservation online, you will be able to indicate that you will be coming in a wheelchair. This way we can offer you a more comfortable table.

CAN I CHOOSE THE MENU?

We have a tasting menu.

IS THERE AN A LA CARTE MENU?

Yes, you can eat a la carte.

CAN I SELECT THE PAIRING FOR THE MENU?

Yes, we have pairings.

SHOULD I CHOOSE THE MENU BEFOREHAND?

You must indicate if you prefer menu or carte.

IS PARKING AVAILABLE?

Yes, free parking is available for restaurant guests.

WILL I GET THE CHANCE TO SEE OR MEET THE CHEF?

Our chef is usually at ABaC, although we cannot guarantee that he will definitely be there as he runs three more restaurants in Barcelona. If he is there while you are visiting the restaurant, you will be able to meet him.

CAN WE CHANGE OR CANCEL OUR RESERVATION?

Yes, subject to restaurant availability. You can make changes to your reservation via the website. Check the conditions of your reservation. For any other type of change, please contact the restaurant.

WHAT HAPPENS IF SOME GUESTS ARE UNABLE TO ATTEND ON THE DAY OF THE RESERVATION?

Such circumstance would be treated as a change outside cancellation policy. Check the cancellation and modification policy for your reservation.

WHAT SHOULD I DO IF I REALISE I AM NOT ABLE TO GO TO MY RESERVATION?

Please inform the restaurant with as much notice as possible. If you realise within the cancellation period, we will cancel your reservation.

I HAVE A RESERVATION AND CANNOT MAKE IT BUT A FRIEND/FAMILY MEMBER CAN. CAN I TRANSFER MY RESERVATION TO THEM?

We leave the decision to your discretion.

IS THERE A DRESS CODE?

The dress code is smart casual (no shorts or sandals for men).

WHAT HAPPENS IF I AM LATE FOR MY RESERVATION?

Punctuality is very important to ensure that our service runs smoothly. Each reservation is made to ensure smooth running of the restaurant and so the kitchen can provide an impeccable service. We kindly request you to inform us if you are running late.

CAN I GIVE THE DINING EXPERIENCE AS A GIFT?

Yes, gift vouchers are available on our website. Payment is made securely via your bank's payment gateway. It will not be refundable or cancelable.

WE ARE GOING TO BE CELEBRATING A BIRTHDAY; DO YOU OFFER A SPECIAL GESTURE?

If you have any special requirements, contact the restaurant.

WOULD IT BE POSSIBLE TO HIRE A PRIVATE ROOM OR AREA?

We do not have private rooms.

HOW TO ARRIVE?

The Atempo restaurant is located in the complex of La Fortalesa, on the mountain of Sant Julià de Ramis. To get there, you must follow the road that goes up the mountain and follow the signposting of the Hotel Sants Metges, until you reach the second security booth. There the security staff will indicate how to access the site.

GPS: 42.030722, 2.849056

ACCESS AND PARKING

Once you have reached the second security booth, you must identify yourself with the name of your reservation, so that the security guard will allow you to enter the site. In the Fortress, follow the paved road that leads to the hotel. Once you reach the hotel and without accessing the main entrance, you will find the parking lot on the left side of the restaurant's customers.

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